In your ticket title, you will see both the day of your photo op and the session. When viewing the photo op schedule (on the HoH Con website), you will see the celebrity’s session times listed for easy reference. Please be sure to arrive at the time set for the day and session listed in your ticket title.
Please arrive 15 minutes prior to the Photo Op time listed on the schedule for the day and session on your ticket — no earlier, no later. The session system is in place to limit your wait times as much as possible. Arriving too early for your photo op session will cause unnecessary congestion at the queue entrance, often causing other fans to missing their currently queueing photo op as well as adding to your wait time needlessly.
WHAT IS A PHOTO OP?
It is a professional photo taken with an individual celebrity or a group of actors from your favorite TV show or movie. Each Photo Op includes a professional 8″x10″ print.
WHAT DO I NEED TO GET A PHOTO OP?
First, you need valid admission to the HoH Comic Con for the day of your Photo Op session. Second, you’ll need to pre-purchase a Photo Op on our website or during the event on your mobile device or at the Celeb Photo Ops sales desk.
Pro Tip: Want to avoid extra lines? Use your mobile device to purchase your photo ops while at the event!
Be sure you have those QR codes ready (printed or on your mobile device) when arriving for the day/session of the photo op you purchased.
LEARN HOW THE PHOTO OP PROCESS WORKS, BELOW
Quick Tips for making your photo op process as smooth as it can be.
You are allowed up to four (4) attendees in a photo op per Photo Op ticket purchased. No exceptions. If you wish to have more than 4 people in your photo op, you must purchase an additional photo op ticket prior to your session (up to a maximum of 8 ). Otherwise, those additional attendees will be turned away at Photo Op Check-In. Babies under one year do not count.
In the title of the photo op ticket you’ve purchased, you will see both the date and time of your photo op and the celebrity’s name. When viewing the photo op schedule, you will see the celebrity’s session times listed each day for easy reference. Please be sure to arrive at the time set for the day and session listed in your ticket title.
Please arrive 15 minutes prior to the Photo Op time listed on the schedule for the day and session on your ticket — no earlier, no later. The session system is in place to limit your wait times as much as possible. Arriving too early for your photo op session will cause unnecessary congestion at the queue entrance, often causing other fans to missing their currently queuing photo op as well as adding to your wait time needlessly.
When you arrive at the queue entrance for your scheduled photo op time, be sure to have your QR code for your Photo Op Sessions ready to go. You can either print your QR code, take a screenshot on your phone, or add it to your wallet on iOS. This will keep lines moving quickly. QR codes will be verified prior to entering the photo op booth for your photo moment.
STEP BY STEP
Step 1: Purchase your photo op.
Step 2: Print your QR code from your purchase, and add it to your Apple wallet, or screencap on your smartphone.
Step 3. Double-check the photo op schedule on the HoHCC website for your photo op day and session time that is listed in your ticket title. Pro Tip: Photo op scheduled times are subject to change based on the celebrity guest’s schedule. Be sure to check back as the event approaches and even at the event itself!
Step 4: Pat yourself on the back because you’re doing great!
Step 5: Showtime! Arrive at the photo op queue entrance 15 minutes prior to your scheduled photo op time. Pro tip: If you attempt to arrive too early, it just means you are adding to your wait time needlessly. It also congests the photo-op queue entrance which inhibits the photo-op staff from getting fans queued. The sessions are set up to limit your time in the queue lines for your photo op. In other words, go check out the awesome vendors, grab a bite, take a seat and watch a panel or two, or get some sweet autographs!
Step 6. As your queue line starts moving forward towards the photo op booth, make sure you have any items (backpacks, bags, purses, lanyards, etc) you do not want to hold or have on your person during your photo off and ready to place into the bins at the booth entrance. Anything that goes into the photo op booth in your hands will have to remain in your hands during your photo. There is nowhere inside the booth to place these items.
Step 7. As you near the booth, you will have your QR scanned in. Be sure and have it ready for the photo op attendant.
Step 8: Drop your items off at the bin near the booth entrance (your bin will be waiting for you by the booth exit).
Step 9: It’s time for your photo! Listen for prompts given to you by the attendant in the booth as well as the photographer and they will direct you through the process inside the booth. Pro Tip: Photo ops are a fast process so please be sure to be ready as you enter the booth. The photo op booth can be loud (some of the celebrities really like fairly loud music while doing their ops!) so the staff may speak loudly to you. This is not to be rude but just to keep your attention so you get the best photo possible!
Step 10: Once your photo has been taken, proceed out of the booth and you will find your items in a bin waiting for you. Grab them and follow the yellow stripe you will see on the floor to the main vendor hall.
Step 11: Proceed to the Photo Op Pickup booth. Photos are, generally, available within 20 minutes of the session’s completion. Do a happy dance! Pro Tip: The print pickup area is also where you can purchase a second printed copy of your photo op.
You are allowed up to four attendees per Photo Op Session. No exceptions.
If you wish to have more than 4 people in your session, you must purchase an additional Photo Op prior to your session (up to a total of 8 people for 2 Photo Ops). Otherwise, those additional people will be turned away at Photo Op Check-In. Babies under one year do not count.
As stated in our Ticketing policy, we do not offer refunds for Photo Ops.
If you are not able to use the Photo Op you purchased, you can forward it to someone else or, prior to the event, click the “Cancel my order” button in your confirmation email.
The only exception to the Photo Op refund policy is in the case of a guest cancellation. If a guest postpones their appearance, HoHCC staff will initiate an automatic refund for any of that particular guest’s purchased Photo Ops.